Refund Policy

Refund Policy



Returns
Our policy lasts 30 days for all order that do not have a custom name, size or color. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
All returns will be charged a 30% restocking fee.  Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Once approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@whimsidecals.com and send your item to:

Whimsi Decals

45 E Cross Street

PO Box 1223

Sugar Grove Illinois US 60554

Shipping
To return your product, you should mail your product to: 

Whimsi Decals

45 E Cross Street

PO Box 1223

Sugar Grove Illinois US 60554



You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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